Our Story

About OnPoints.itBuilding the Future of IT Support

We're a team of engineers and designers passionate about making IT support management simple, powerful, and accessible to everyone.

10,000+
Active Users
500+
Companies
99.9%
Uptime SLA
24/7
Support

Our Story

OnPoints.it was born from the frustration of managing IT support with outdated, clunky systems. We believed that supporting users shouldn't be complicated—it should be intuitive, fast, and powerful.

Our platform is built from the ground up with modern technologies, focusing on what matters most: your team's productivity and your users' satisfaction. We've taken the best practices from enterprise software and made them accessible to teams of all sizes.

Today, thousands of organizations trust OnPoints.it to manage their IT support operations. We're just getting started, and we're excited to have you join us on this journey.

Our Values

Mission-Driven

We're committed to making IT support effortless for teams worldwide.

Customer-Focused

Your success is our success. We build features you actually need.

Quality First

We don't compromise on quality, security, or performance.

Security & Privacy

Your data security and privacy are not negotiable.

Want to Join Us?

We're always looking for talented people to join our mission